Teesside Trade Services

At Teesside Trade Services, owned and operated by Teesside Trade Marketing ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website (teessidetradeservices.co.uk) or use our services to find local tradespeople.

1. Information We Collect

We collect information that you voluntarily provide to us when you use our website, specifically when you:

Request a quote for a service.
Contact us via our contact form or email.
Sign up for our newsletter or updates.

The types of personal information we may collect include:

Contact Details: Name, email address, phone number, and postal address.
Project Details: Information about the work you need doing, including property type and specific requirements.
Technical Data: IP address, browser type, and usage data collected via cookies (see our Cookie Policy).

2. How We Use Your Information

We use your personal information for the following purposes:

To Connect You with Tradespeople: The primary purpose of our site is to generate leads for local businesses. When you request a quote, we share your contact and project details with relevant tradespeople in our network so they can contact you directly to provide an estimate.
To Improve Our Services: We analyze usage data to understand how our website is used and to improve user experience.
Communication: To respond to your enquiries and provide customer support.

3. Sharing Your Information

Lead Generation Service: By submitting a quote request, you explicitly consent to us sharing your provided details with third-party tradespeople and companies within our network who cover your area and offer the services you require. These third parties are independent data controllers and will process your data in accordance with their own privacy policies.

We may also share your information:

With service providers who help us operate our website (e.g., hosting providers, email services).
If required by law or to protect our legal rights.

We do not sell your personal data to marketing companies outside of our trade network.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure: You can ask us to delete your personal data ("right to be forgotten"), subject to certain legal exceptions.
Right to Object: You can object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

6. Third-Party Links

Our website contains links to third-party websites, including the individual websites of tradespeople in our network. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Teesside Trade Marketing
Varsity House, 2 Falcon Court
Preston Farm Industrial Estate
Stockton-on-Tees, TS18 3TS
Email: [email protected]